The approach of Value-driven Robotic Process Automation (RPA), embedded in a larger BPM-Discipline and leveraging agile principles, brings significant advantages compared to an ad-hoc use of this automation technology as often promoted in the market:
However, the presented approach for Value-driven RPA is still in an early development and roll-out phase. Hence, it also creates a basis for further research and development opportunities, such as:
First practice experiences, at a number of organisations engaged by the authors, with Value-driven RPA and its integration into a larger BPM-Discipline showed positive encouraging results. This clear view of the end-to-end business process combining attention to people and technology aspects, e.g. an integrated Centre of Excellence including Automation (RPA and other approaches), people change management, classical process improvement, etc. avoids RPA silo solutions and delivers real performance improvement. Value-driven RPA is another way the BPM-Discipline makes a difference and advances digital transformation to deliver real business outcomes (Kirchmer, 2018b). This process-led approach delivers fast results at minimal risk. It helps organisations to master another step of their digital transformation journey.
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GeneralStrategy Execution in a Digital World: The Discipline of BPMProcess Modelling IntroductionValue-driven Repository ManagementRapid Process ImprovementAchieving Compliance with DMNBuilding an Organisation for Value-driven BPMPerformance & KPI ManagementTarget Value, Create Your Process AgendaImplementing a Successful Automation (RPA) PractiseValue-driven System ImplementationIntegrated Customer Journey PlanningSystem Design & Requirements GatheringProcess SimulationTargeted Innovation to Maximise PerformanceEnabling Process Standardisation & HarmonisationThe Process of Process ManagementValue-switch to DigitalisationControlling your Systems with Application ArchitectureLean Six Sigma in a BPM ContextProcess Mining: Delivering ImprovementProcess Mining Advanced Technical Training
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