4.0 Improve Processes in the Appropriate Context Using RPA – Overview

If a high impact low maturity process is a candidate for RPA according to these technical criteria, it has to be determined now whether the RPA effects support the value-drivers related to these processes. Only if RPA improves the process in regard to these value-drivers is it worth launching an RPA implementation. The result is a set of processes suited for improvement through RPA deployments that can be used to define appropriate projects and project portfolios (Kirchmer, Franz, Gusain, 2018).

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