After completing the process impact and maturity assessment, we have a better understanding of how mature our processes are, along with which of those have the strongest impact and contribution towards our value-drivers.  Leveraging the process hierarchy, we are able to aggregate the process priorities on an enterprise level. This provides an overview over the maturity of the organisation’s operating model. This information allows a quick evaluation about the transformation needs to the organisation; the process impact assessment matrix delivers the details to scope appropriate projects.

Figure 5 shows process impact and maturity for all Level 2 processes of an organisation in form of an operating model.  Using this information, we can adequately direct our transformation or business continuity efforts towards process initiatives that will benefit the organisation the most, in the context of the current strategy.

Figure 5: Process Impact and Maturity at the Enterprise Level


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