Amongst survey respondents, the most common digitalization initiative in progress or completed was an internal social platform (see figures 5 and 6). Close behind, albeit in more cases in progress as opposed to successfully completed, are efforts to automate processes and case management. Additional areas of focus include cloud and mobile computing, cybersecurity, and analytics. Digital marketing automation is another area of interest.
Figure 5: Top Ten Successfully Completed Digitalization Initiatives
Figure 6: Top Ten In-Process Digitalization Initiatives
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GeneralStrategy Execution in a Digital World: The Discipline of BPMProcess Modelling IntroductionValue-driven Repository ManagementRapid Process ImprovementAchieving Compliance with DMNBuilding an Organisation for Value-driven BPMPerformance & KPI ManagementTarget Value, Create Your Process AgendaImplementing a Successful Automation (RPA) PractiseValue-driven System ImplementationIntegrated Customer Journey PlanningSystem Design & Requirements GatheringProcess SimulationTargeted Innovation to Maximise PerformanceEnabling Process Standardisation & HarmonisationThe Process of Process ManagementValue-switch to DigitalisationControlling your Systems with Application ArchitectureLean Six Sigma in a BPM ContextProcess Mining: Delivering ImprovementProcess Mining Advanced Technical Training
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