1. Alkharashi, Jesus, Macieira, Tregear, 2015: Establishing the Office of Business Process Management, Leonardo Consulting Publication, Brisbane.
  2. Fettke, Loos, 2007: Reference Modelling for Business Systems Anlysis, ICI Global, London.
  3. Franz, Kirchmer, 2012. Value-driven business Process Management – The Value-Switch for Lasting Competitive Advantage, McGraw-Hill, New York, e.a.
  4. Franz, Kirchmer, Rosemann, 2011: Value-driven Business Process Management – Which values matter for BPM. Accenture / Queensland University of Technology BPM Publication,
    London, Philadelphia, Brisbane.
  5. Ismail, Malone, van Geest, 2014. Exponential Organizations – Why new organizations are ten times better, faster, and cheaper than yours (and what to do about it). Diversion Books, New
    York.
  6. Kirchmer, 2015. The Process of Process Management – Mastering the New Normal in a Digital World. In: BMSD Proceedings, July 2015. (In publication)
  7. Kirchmer, Franz, von Rosing, 2015. The Chief Process Officer: An Emerging Tope Management Role. In: von Rosing, M., Scheer, A.-W., von Scheel, H.: The complete Business Process Handbook – Body of Knowledge from Process Modeling to BPM, Volume 1, Amsterdam, Boston, e.a., p. 343-348.
  8. Kirchmer, Franz, 2014a. Chief Process Officer – The Value Scout. BPM-D Whitepaper, Philadelphia, London.
  9. Kirchmer, Franz, 2014b. Targeting Value in a Digital World. BPM-D Whitepaper, Philadelphia, London.
  10. Kirchmer, Franz, 2013. The BPM-Discipline – Enabling the Next Generation Enterprise. BPM-D Training Documentation, Philadelphia/London.
  11. Kirchmer, Lehmann, Rosemann, zur Muehlen, Laengle 2013. Research Study – BPM Governance in Practice. Accenture Whitepapers, Philadelphia.
  12. Kirchmer, 2011. High Performance through Process Excellence – From Strategy to Execution with Business Process Management. Springer, 2nd edition, Berlin, e.a.
  13. Mitchel, Ray. van Ark, 2015.: The Conference Board – CEO Challenge 2015: Creating Opportunity Out of Adversity: Building Innovative, People-driven Organizations. The Conference Board Whitepaper, New York, e.a. 2015.
  14. Packowski, Gall, Baumeister, 2014. Enterprise Process and Information Governance – Integration of business process and master data governance as competitive advantage – Study Results, Camelot Whitepaper.
  15. Rummler, Ramias, Rummler, 2010: White Space Revisited – Creating Value through Processes.Wiley, San Francisco
  16. Scheer, 1998. ARIS – Business Process Frameworks, Springer, 2nd edition, Berlin, e.a.
  17. Scheer, 1995. Business Process Engineering – Reference Models for Industrial Enterprises, Springer, 2nd edition, Berlin, e.a.
  18. Swenson, von Rosing, 2015: What is Business Process Management In: von Rosing, M., Scheer, A.-W., von Scheel, H.: The complete Business Process Handbook – Body of Knowledge from Process Modeling to BPM, Volume 1, Amsterdam, Boston, e.a., p. 79.88.
  19. Sinur, Odell, Fingar, 2013: Business Process Management: The Next Wave – Harnessing Complexity with Intelligent Agents, Meghan-Kiffer Press, Tampa.
  20. Von Rosing, Hove, von Scheel, Morrison, 2015: BPM Center of Excellence. In: von Rosing, M., Scheer, A.-W., von Scheel, H.: The complete Business Process Handbook – Body of Knowledge from Process Modeling to BPM, Volume 1, Amsterdam, Boston, e.a., p. 217-240.
0 comments

Leave a Comment

Want to join the discussion?
Feel free to contribute!

Leave a Reply

Your email address will not be published.