This clearly defined functional focus of the PoPM digitalization initiative also paves the way for the second objective. Existing digital process management tools and applications need to be re-used and integrated in the new digital BPM environment. This saves time and cost, which is key in our fast-changing business environment. In addition, it makes the adoption easier for organizations who have often already made significant investments into existing process management tools.

An important aspect is to re-use data available in other applications. The knowledge about processes stored
in a repository as part of an enterprise architecture, for example, is excellent master-data for other digital tools.
This data can be used to identify high impact processes, support the value-realization of a process improvement
or guide the management of process communities.

In many organisations process information is maintained separately by various functional groups:

  • Training team – user procedures and training material
  • Quality – managing controls and compliance
  • IT – how-to documentation of systems all of these are delivered in different environment, often redundant.

The new PoPM digitalization needs to be complementary to existing tools and provide an integration environment to optimise the overall support of the PoPM – as efficiently as possible.


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