Mathias Kirchmer,Sigifredo Laengle, Victor Masis : Transparency-driven Business Process Management in Healthcare Settings. In book: Technology and Society Magazine, IEEE (Volume:32 , Issue: 4 ), Winter 2013.


Around the world, CEOs and senior managers of healthcare systems are asking themselves how best to deal with the challenges of today’s rapidly changing healthcare landscape. The solutions they opt for must be solidly grounded on fundamental values that will guide future practices, decisions, and standards.

The increase in human health risks, epitomized in recent years by the outbreaks of influenza A(H1N1) and SARS (severe acute respiratory syndrome), underlines the urgent need to connect strategic thinking on health with management processes in a globalized world. To make this connection, we believe it is essential that health systems strive for transparency as a fundamental value.

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