More and More organisations are establishing business process management as a discipline to move their strategies into operational certainty. With the ever more dynamic and connected business environment this has become extremely important. BPM was formed through the development of process management.

The utilization of BPM has become a crucial driver for optimization, cost cutting, effectiveness, and enterprise transformation, particularly in an environment of outside forces and drivers initiating continual transformation. As a result, many companies are beginning to build a dedicated role to lead these initiatives.

The Chief Process Officer: An Emerging Top Management Role

A book written by Dr. Mathias Kirchmer, Peter Franz, Mark von Rosing