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Process Modelling Introduction

Process Modelling Introduction

Overview

Uniformity has always been a challenge for process modellers, with a proliferation of tools & standards historically available.

Address this issue and define a common language; deploy the universally recognised best practise process modelling standard – Business Process Modelling Notation (BPMN 2.0)

Receive comprehensive training on BPMN 2.0. Model processes adhering to the BPMN conventions using a specialist tool. Learn through hands-on, exercise based training centred on real world business situations. Finally develop familiarity with higher-level process modelling concepts, such as the difference between maps & models, when and how to collaborate, and how process models can be interlinked.

Course
Outline

  1. Tools and Methodologies
  2. Introduction to Process Mapping
  3. Maps Vs. Models – what is the difference?
  4. Modelling with BPMN
  5. Collaborative Process Modelling
  6. Advanced Process Modelling
  7. Reporting and Simulation (overview)

Learning
Outcomes

  1. Understand & interpret BPMN process models
  2. Model processes on a specialist BPM tool
  3. Apply modelling best practices consistently
  4. Appreciate the difference between process maps & models
  5. Deploy process modelling in realistic business situations
  6. Recognise & adhere to BPMN 2.0 modelling conventions
  7. Enable yourself to model your organisation’s processes

Audience

Anyone looking to develop or refresh their process modelling capabilities, in line with the latest standards. This course caters to all skill levels; no previous experience is required.
If you are an experienced process modeller who is well versed in BPMN, an advanced modellers course is available on request.

Contact us for booking

Email us: academy@bpm-d.com
Phone (UK): +44 (0)204-511-5555
Phone (US): +1-484-557-6794

Process Repository Mobilization

Overview

Many companies struggle with getting value out of their Process Repository​, this three-day mobilization workshop offers focused support for users to successfully set-up their repository and create the foundation for enterprise-wide impact of the process repository.

The BPM-D approach to Repository Management is used to help users successfully set-up and roll-out their process repository. This includes developing standards and guidelines to set up and maintain a successful BPM repository. It recognizes the need of making the repository relevant to businesspeople and explains how the repository improves and simplifies their work. ​

Course
Outline

Day 1 – Introduction to your Process Repository

  1. Value and Positioning of Process Modeling
  2. Explore Modeling Methods (BPMN and others)
  3. Tools and Features Familiarity

Day 2 – Utilizing your Process Repository​

  1. Define Repository and Modeling Standards
  2. Structuring the Repository
  3. Exploring Advanced Modeling Techniques

Day 3 – BPM Repository Strategy

  1. Value-driven Business Process Management
  2. Define Modeling Standards and Governance
  3. Collaborating through Process

Learning
Outcomes

  1. Enable initial skills necessary to get going on BPM tool
  2. Develop process modeling and tool capabilities to enable value-driven repository management
  3. Alignment on standards and guidelines to set up and maintain a successful BPM repository
  4. Use reports contained in repository to generate value
  5. Pragmatic approaches to the repository management for the business
  6. Understand the best modeling standards

Audience

Process improvement and transformation professionals of all levels looking to develop skills necessary to set-up and roll-out their process repository.

Contact us for booking

Email us: academy@bpm-d.com
Phone (UK): +44 (0)204-511-5555
Phone (US): +1-484-557-6794

Process Mining: Delivering Improvement

Process Mining: Delivering Improvement

Overview

Learn how to analyse your process data to monitor KPI(s) and generate fact-based insights with no prior data science experience.

Finding the missing link between “Business” and “IT” has always been a challenge for many organisations, especially with the ever-increasing data trail generated for almost every process actioned on a day-to-day basis.

Translate this data into actionable insights and pitch findings to the business using Process Mining technologies along with our tried and tested Rapid Process Improvement approach.

Receive comprehensive training on using Process Mining concepts, from understanding widgets, graphs and analytical techniques to creating deep-dive investigations using a specialist tool. Learn through hands-on, exercise-based training which is centred on real business process data and bottlenecks.

Finally, develop familiarity with advanced concepts such as how to collaborate your findings to the wider business and how to create a comprehensive business case for your process improvement initiatives.

Course
Outline

  1. Process Mining Overview
  2. Rapid Process Improvement Approach
  3. Overview on Process Investigation Data & Setup
  4. Widgets, Graphs and Analytical Techniques
  5. Adding Filters and Thresholds for Root Cause Analysis
  6. Collaboration through Process Mining
  7. How to Create a Business Case

Learning
Outcomes

  1. Understand process visualisation through discovery and conformance checking, to get a realistic view on your processes.
  2. Create and understand widgets, graphs and analytical techniques to monitor KPIs.
  3. Apply advanced filters, thresholds, and widget types to perform root cause analysis.
  4. Understand the Rapid Process Improvement Approach to Process mining.
  5. Develop a brief understanding of data requirements.
  6. Build a comprehensive business case.
  7. Collaborate your findings to the wider business.

Audience

Anyone looking to develop or advance their process mining skills, in line with the growing interest in the field. This course caters to all skill levels; no previous experience is required.
If you are an experienced IT professional wanting to understand technical aspects of process mining and data setup requirements, an advanced technical course focusing on data science concepts pertaining to process mining is available.

Contact us for booking

Email us: academy@bpm-d.com
Phone (UK): +44 (0)204-511-5555
Phone (US): +1-484-557-6794

Process Mining Advanced Technical Training

Process Mining Advanced Technical Training

Overview

Process mining is a powerful tool for driving operational excellence but, in order to deliver effective transformation, you must have accurate, relevant, and recent data.

Through this training, you will explore creating and customising connectors to automatically extract and upload data from your source systems. Then, you will delve into data validation; how you should work with the business to ensure the figures you generate are accurate representations of what is happening in the business and, if not, correcting through connector adjustment. Finally, you will learn how to setup automatic delta refreshes to ensure your process mining platform is kept evergreen.

From finding the right data sources, to mapping and merging across tables, systems and investigations, this course will ensure you have the technical foundation required for successful process mining.

Course
Outline

  1. KPI Data Mapping
  2. Process Mining Connector Setup
  3. Integration between Multiple Systems
  4. KPI/Attribute Setup
  5. Data Validation with Business Owners
  6. Data Deployments (including Delta Refreshes)

Learning
Outcomes

  1. Define the data tables and fields you need to deliver process mining KPIs
  2. Retrieve data from API or SQL Server based systems.
  3. Create and customise process mining connectors
  4. Merge data from multiple systems
  5. Manage and make data change requests
  6. Transform raw data into data visualisations to generate meaningful insights.
  7. Setup automatic data refreshes

Audience

Anyone looking to develop their data science skills to include process mining, in line with the growing interest in the field. This course caters to data scientists and IT teams who want to independently operate a process mining platform.

The pre-requisites for this course is that attendees must have at least a foundational understanding of Python and SQL. It is highly recommended that you also attend the beginner process mining course – Process Mining: Delivering Improvement

Contact us for booking

Email us: academy@bpm-d.com
Phone (UK): +44 (0)204-511-5555
Phone (US): +1-484-557-6794

Implementing a Successful Automation (RPA) Practise

Implementing a Successful Automation (RPA) Practise

Overview

Automation enables you to execute processes at a fast pace. When not correctly implemented, however, things go wrong. Fast.

Before starting any Automation project, the scope / aim of the project must be critically analysed and aligned with the business need and existing project portfolio. Identify where automation can deliver the most return with the least effort must be the first step in any RPA journey.

Our frameworks provide guidance on identifying the critical areas ideal for automation. Leveraging our experience in the area, we then educate you on how to develop and implement basic RPA solutions with a specialist software.

Arm yourself with the tools required to successfully manage RPA initiatives, from project initiation through to the basic technical skills required for execution oversight.

Course
Outline

  1. Dawn of the Bots – what is automation & how will it change the workplace
  2. Avoiding RPA Pitfalls with BPM
  3. Targeting Processes for Automation
  4. Optimise then Automate
  5. Modelling: Process, Decision, Data
  6. Selecting & Configuring a RPA Tool
  7. Change Management for Bots

Learning
Outcomes

  1. Understand the power of Automation
  2. Discover the common pitfalls and the best ways to avoid them
  3. Finding the best practices to implement automation
  4. Use value targeting to align RPA initiatives with business strategy
  5. Basics of configuring the RPA tool and workspace
  6. Discuss the change management implications required with the introduction of RPA

Audience

Senior personnel looking to establish an RPA capability at their organisations, including the skill development, governance setup and usage scenarios.

Contact us for booking

Email us: academy@bpm-d.com
Phone (UK): +44 (0)204-511-5555
Phone (US): +1-484-557-6794