Most of us are familiar with the need for businesses to operate in the digital as well as the physical worlds. E-commerce, digital, online, social media – we’re on it, or at least working on it. But now, according to a new report by Gartner, we need to be ready for these two worlds to merge. And then there is the “Internet of the Things” where people, things and business will soon become so interconnected that it will be hard to tell where one ends and the other begins.
Managing a stable and reliable business in a volatile business environment requires a new set of skills. Confucius once said, “Only the wisest and stupidest of men never change.” In a volatile environment, it takes a wise man, to understand what areas of business NOT to change thus making it easier to change where it’s really needed. Business conditions are continually changing increasing the risk of highly unpredictable performance. These collectively create complexity, which describe’s a business environment where CHANGE is the new normal.