New digital solutions enable the transformation of business processes to become more efficient, agile, meet compliance requirements, enhance customer experience or improve the quality of services and products. However, the implementation of digital processes needs to deliver the expected results fast and reliably. Setting realistic expectations and speeding up the time to value is key.
This webinar will discuss a process-led digital transformation at an insurance company, leveraging a no-code digital platform. It explains how results can be achieved at pace with certainty.
Participants will learn how to:
Create pragmatically the foundation for a realistic digitalization business case
Accelerate analysis, design, and realization digital processes
Align business and IT during the entire transformation
Affiliated Faculty, Program for Organizational Dynamics, University of Pennsylvania
Dr. Kirchmer is an experienced practitioner and thought leader in the field of Digital Transformation and Business Process Management (BPM). He co-founded BPM-D, a consulting company focusing on operational excellence, customer experience, and process innovation by leveraging the discipline of BPM. Before starting BPM-D, he was Managing Director and Global Lead of BPM at Accenture, and CEO of the Americas and Japan of IDS Scheer, known for its ARIS Software.
Dr. Kirchmer has led numerous transformation and process improvement initiatives in various industries at clients around the world. He has published 11 books and over 150 articles. At the University of Pennsylvania and at Widener University he has served as affiliated faculty for over 15 years. He received a research and teaching fellowship from the Japan Society for the Promotion of Science.