Inchcape Shipping Services

ISS is one of the world’s leading maritime services providers. Through it’s proprietary network of some 300 offices employing over 3,800 people across 65 countries, ISS provides its customers with an unparalleled global resource delivered locally and tailored to each customer’s individual needs. see

BPM-D worked with ISS to pragmatically enhance our Strategic Execution Plan. For each of a focused set of Business and Project initiatives we jointly defined clear delivery milestones and performance metrics that will enable the organisation to further sharpen our focus on execution excellence – enhancing our customer proposition and meeting the growth expectations of our shareholders. The BPM-D team demonstrated diligence in integrating with our team and enabling a successful outcome.

Capt. Claus Hyldager – Chief Executive Officer ISS