Enterprises need to adapt to new opportunities and threats in order to be successful. Smart decisions and quick execution is imperative. Innovation and agility have become the main success factors and the Management of Process Excellence is a key enabler in this success.
Mathias Kirchmer.: Management of Process Excellence – High performance through Innovation and Agility. In book: Handbook and Business Process Management, Volume 2, Edition: 1, Publisher: Springer, Editors: J. v. Brocke, Michael Rosemann , NewYork, Berlin e.a. 2010.