Process Repository Mobilization
A 3-day workshop to help set-up the process repository and create the foundation for enterprise-wide impact.
Process Modelling Introduction
Learn to model processes in a concise, efficient and uniform manner, using the universally recognised BPMN 2.0 standard.
Integrated Customer Journey Planning
Analyse your customer’s experience using Customer Journey Maps, then redesign your process to drive improvements.
Process Simulation
Implementing a process revision carries significant risk. Mitigate this risk whilst identifying the optimal configuration / resource allocation through simulation.