A 3-day workshop to help set-up the process repository and create the foundation for enterprise-wide impact.
Learn to model processes in a concise, efficient and uniform manner, using the universally recognised BPMN 2.0 standard.
Analyse your customer’s experience using Customer Journey Maps, then redesign your process to drive improvements.
Implementing a process revision carries significant risk. Mitigate this risk whilst identifying the optimal configuration / resource allocation through simulation.