The Process of Process Management

The Process of Process Management

Overview

Static business models cannot keep pace with today’s dynamic business environment. Organisations must be responsive to change by adapting to emerging opportunities and unexpected threats; efficiency will, however, remain critical to sustainable success. There is therefore a critical need for a management discipline which fits this volatile environment.

The Process of Process Management will empower you to respond to shifts in the business climate in an agile manner, whilst maintaining alignment with the overall company strategy ensuring the delivery of long term results. Explore the functions and processes which constitute the ideal BPM discipline.

Course
Outline

  1. What is the Process of Process Management?
  2. Process Strategy
  3. Enterprise Architecture
  4. Process & Data Governance
  5. Improvement Approaches
  6. People Enablement
  7. Tools & Technologies
  8. BPM Operations
  9. Improvement Projects

Learning
Outcomes

  1. Understand the process of process management and its value
  2. Develop and apply a process strategy
  3. Setup an appropriate enterprise architecture to support the PoPM
  4. Develop suitable process & data governance
  5. Define process management enabled improvement approaches & projects
  6. Enable the development of a process culture

Audience

Executives looking to build a sustainable BPM discipline centered around a proven structure.

Contact us for booking

Email us: academy@bpm-d.com
Phone (UK): +44 (0)204-511-5555
Phone (US): +1-484-557-6794

Create Your BPM Roadmap

Target Value, Create Your Process Agenda

Overview

Business Process Management (BPM) can be used as a tool to facilitate the tackling of “burning platform” issues. After the “burning platforms” have been addressed, however, what approach should an organisation take to identifying the next point of focus?

80% of an organisation’s processes act as enablers, but do not add to the company’s competitive edge.

The remaining 20% of processes are where there is opportunity to out perform competitors and drive results.

BPM should be used as not just a tool to drive execution, but also as a lens through which to view a business. Using our Targeting Value approach, honed through years of consulting experience, organisations can identify what their critical processes are. By defining a prioritised process agenda around such areas, you can align strategy with execution and deliver continued, sustainable value from your BPM discipline.

Course
Outline

  1. Targeting Value Systematically
  2. Segmenting Business Processes
  3. Value-driven Design
  4. Value-driven Implementation
  5. BPM-Discipline to Sustain Value
  6. Group Case Study

Learning
Outcomes

  1. Translate corporate strategy into actionable value drivers
  2. Develop a process agenda to deliver fast results and lasting capabilities
  3. Deliver transparency, agility, innovation, and more through BPM
  4. Develop a structured approach to delivering value in your organisation
  5. Identify business critical functions & processes
  6. Pragmatically plan the way forward for your organisation

Audience

Executives and process leaders that recognise the need for a structure approach to deploying BPM, aligning execution with strategy.

Contact us for booking

Email us: academy@bpm-d.com
Phone (UK): +44 (0)204-511-5555
Phone (US): +1-484-557-6794

Building an Organisation for Value-driven BPM

Building an Organisation for Value-driven BPM

Overview

Building an Organisation for Value-driven BPM

BPM practices can struggle to have the appropriate level of resource available, and a perpetual effort is required to engage the business with what they do. Having an effective governance structure ensures that responsibilities are clearly identified with stakeholders taking ownership. Through years of consulting we have developed a wealth of experience around process governance structures – both good and bad. Through our frameworks, we will guide you towards establishing a sustainable internal alignment to enable your process journey.

Setup the internal roles & functions necessary for implementing an effective & sustainable Business Process Management practice. Discuss structure for the Business Process Management practise, sometimes called the Centre of Excellence (CoE). Identify the process owners in the business, and ensure process is not isolated from the business. Define the lines of communication to the CoE, and the governance structure for responding and acting upon requests received. Instil a process culture to support the implementation & sustained success of improvement initiatives.

Course
Outline

  1. Executive Sponsorship – getting the board’s buy-in
  2. Centre of Excellence – what & why
  3. Typical CoE Roles & Responsibilities
  4. Process Governance
  5. Approach to Establishing a CoE
  6. BPM Culture & Change Management
  7. Group Case Study

Learning
Outcomes

  1. Understand the function a CoE plays in enabling the BPM discipline
  2. Define the essential BPM roles & responsibilities
  3. Engage the general business with process, assigning ownership
  4. Defining your own CoE within your organisation
  5. Take the first steps in setting up your own CoE
  6. Identify board level lines of reporting, ensure sponsorship

Audience

Heads of BPM practises, or senior managers establishing a process team should attend this workshop to help shape their CoE governance structure.

Contact us for booking

Email us: academy@bpm-d.com
Phone (UK): +44 (0)204-511-5555
Phone (US): +1-484-557-6794

Digital Business Transformation: Performance through Process

Digital Business Transformation: Performance through Process

Overview

According to the newest research, over 70% of organisations worldwide have started digital transformation initiatives, or at least have a plan for them. The resulting transformation of business processes can lead to superior customer or supplier experience, operational excellence and focused process innovation.
But how do you make sure they create the desired business value? Many organisations underestimate the challenges of digital business transformation. A process-led management of the transformation journey addresses this situation. It allows your organisation to focus on the right areas to transform, improve those considering the end-to-end process context and sustain the results.
This course discusses process-led design and execution principles that realise the full business value of digital business transformations, delivering results fast and at minimal risk.
It combines case studies with current research findings to master business impacts of digitalisation leveraging the power of process.

Course
Outline

  1. Focus: through discovering the value and definitions of the digital business transformations and developing a strategy for success
  2. Improve and Transform: by identifying the potential business impact of digital technologies as well as understanding the different transformation approaches leveraging these technologies that are available to you
  3. Sustain: by applying process governance to your transformation results and allowing for transparency of the transformation through Enterprise Architecture.
  4. Finally, looking to the future of Digital Business Transformations through trends and predictions as well as next steps for you and your organisation.

Learning
Outcomes

This executive workshop is designed for you to discover what the building blocks are for developing a successful transformation strategy and how to leverage business process management as value-switch. You will learn how to achieve operational excellence, superior customer experience and focused process innovation, leveraging digital enablers like RPA, AI, cloud or blockchain so that you can target real value at board level and translate this into action at pace and with certainty.

Audience

Leaders seeking to transform and improve their business leveraging digital enablers as appropriate.

Contact us for booking

Email us: academy@bpm-d.com
Phone (UK): +44 (0)204-511-5555
Phone (US): +1-484-557-6794