Business Process Change Management

Scheer, A.-W., Abolhassan, F., Jost, W., Kirchmer, M. (ed.): Business Process Change Management – ARIS in Practice. Berlin, New York, and others 2003.

Business Process Excellence

Scheer, A.-W., Abolhassan, F., Jost, W., Kirchmer, M. (ed.): Business Process Excellence – ARIS in Practice. Berlin, New York, and others 2002.

Business Process Oriented Implementation of Standard Software

Kirchmer, M.: Business Process Oriented Implementation of Standard Software – How to Achieve Competitive Advantage Efficiently and Effectively. 2nd edition, Berlin, New York and others 1999.