Kirchmer, M.: High Performance Through Business Process Management – Strategy Execution in a Digital World. 3rd edition, Berlin, New York and others 2017.
The presentation shares 10 lessons learned about the identification and communication of the value of process management. Attendees will learn how to address successfully the value proposition of BPM in our continuously changing digital world. We will discuss different perspectives on how to develop and communicate this value proposition.
This management book presents value-driven business process management as a successful discipline to turn strategy into people- and technology-based execution, quickly and at minimal risk. It shows how to achieve high performance successfully in a digital business environment