Digital transformation continues to shape the discipline of business process management (BPM). Here are four key trends and predictions Dr. Mathias Kirchmer is expecting for 2021.
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About Dr. Mathias Kirchmer
This author has yet to write their bio.Meanwhile lets just say that we are proud Dr. Mathias Kirchmer contributed a whooping 45 entries.
Entries by Dr. Mathias Kirchmer
Value-driven Digital Transformation enables significant performance improvements by leveraging the power of process management. Business Process Management is established as the overarching management discipline organizing process governance and integrating it with the organization to sustain transformation results and keep the related business processes on track.
Reference Models simplify the efficient and reliable transfer of good business practices from one area into another. In digital transformation, processes are often supported through a combination of different technologies, for example, an integration, and development platform combined with several application components, a workflow engine, and robotic process automation (RPA). Digitalization Process Reference Models reflect this combination of technology components to accelerate transformation initiatives.
The transcript of BPM-D’s Dr. Mathias Kirchmer speaking session on ‘Process-led Digital Transformation: From Priority to Value’ to Build a Thriving Enterprise that took place at Digital Transformation Workplace Live Virtual Conference.
Dr. Kirchmer, a Top Influencers in the field of BPM, was featured in the recent BPM Skills in 2021 – Hot or Not article by BPM TIPs. In the article he shared his predictions for the four skills which will be useful for process professionals in the upcoming year.
Process management has a long history, now we see the next upshift, leading to BPM 4.0 which leverages the power of the internet and related digital solutions to enhance process management. BPM 4.0 helps to focus on the processes that matter most for an organization so that transformation activities can be prioritized accordingly.
We are thrilled to share that BPM-D was recognized as one of the “10 Most Promising Digital Transformation Solution Providers” by CIO Review Magazine. BPM-D has created a pragmatic approach and developed tools to enable organizations to obtain successful digital business transformations—fast and at low risk.
Businesses have in general a solid management discipline around their products and an understanding of their people and information technology management. However, often the discipline around their business processes is missing or at a low maturity level. This is a significant challenge since new or enhanced processes deliver at the end the value of a transformation
Digitalisation has transformed the way organisations operate. New digital tools are available with increasing regularity – and many of them have the potential for a major impact. They enable the transformation of business processes to become more efficient, agile, meet compliance requirements, enhance customer experience or improve the general quality of deliverables. They may help achieve a level of process performance not previously envisaged. Robotic Process Automation (RPA) is one of those digital enablers which has been applied, or at least discussed in many organisations as practice reports and conference presentations show. This process technology is becoming a mainstream trend, relevant for many businesses. However, many organisations struggle to realise the full potential of RPA. According to newer statistics even 30-50% of RPA initiatives fail completely. This is partly attributable to the fact that vendors and journalists are constantly hyping its capabilities to the point where it becomes like the proverbial hammer, to which every problem looks like a nail. The paper discusses opportunities and challenges of applying RPA as process improvement approach. The approach of Value-driven Robotic Process Automation addresses the challenges and realised the identified opportunities. It proposes an approach that helps to focus on the right sub-processes to automate, improve those business processes considering the end-to-end process context and sustain the results through appropriate governance and hybrid workforce management. Agile principles are combined with the required focus and direction. Value-driven RPA is a part of a discipline of process-led digital transformation management, leveraging the capabilities of Business Process Management (BPM) to realise the full value of digital initiatives, fast and at minimal risk.
We are excited to share that BPM-D has been awarded as One of the 10 Most Promising BPM Consulting Services Providers by CIO Review. Today, BPM-D is well-recognized as an innovative and reliable business partner that helps its clients enhance enterprise productivity and enable successful digital business transformation.