Entries by Dr. Mathias Kirchmer

Value-Driven Digital Transformation – Business Process Management | The Key Enabler by Dr. Mathias Kirchmer and Peter Franz

Value-driven Digital Transformation enables significant performance improvements by leveraging the power of process management. Business Process Management is established as the overarching management discipline organizing process governance and integrating it with the organization to sustain transformation results and keep the related business processes on track.

Accelerating Digital Transformation through Process Reference Models by Dr. Mathias Kirchmer

Reference Models simplify the efficient and reliable transfer of good business practices from one area into another. In digital transformation, processes are often supported through a combination of different technologies, for example, an integration, and development platform combined with several application components, a workflow engine, and robotic process automation (RPA). Digitalization Process Reference Models reflect this combination of technology components to accelerate transformation initiatives.

Business Process Management 4.0: Enabling a Value-Driven Digital Transformation by Dr. Mathias Kirchmer

Process management has a long history, now we see the next upshift, leading to BPM 4.0 which leverages the power of the internet and related digital solutions to enhance process management. BPM 4.0 helps to focus on the processes that matter most for an organization so that transformation activities can be prioritized accordingly.

Five Key Skills For 2020 in the Field of Business Process Management (BPM)

Businesses have in general a solid management discipline around their products and an understanding of their people and information technology management. However, often the discipline around their business processes is missing or at a low maturity level. This is a significant challenge since new or enhanced processes deliver at the end the value of a transformation

Value-Driven Robotic Process Automation

Digitalisation has transformed the way organisations operate. New digital tools are available with increasing regularity – and many of them have the potential for a major impact. They enable the transformation of business processes to become more efficient, agile, meet compliance requirements, enhance customer experience or improve the general quality of deliverables. They may help achieve a level of process performance not previously envisaged. Robotic Process Automation (RPA) is one of those digital enablers which has been applied, or at least discussed in many organisations as practice reports and conference presentations show. This process technology is becoming a mainstream trend, relevant for many businesses. However, many organisations struggle to realise the full potential of RPA. According to newer statistics even 30-50% of RPA initiatives fail completely. This is partly attributable to the fact that vendors and journalists are constantly hyping its capabilities to the point where it becomes like the proverbial hammer, to which every problem looks like a nail. The paper discusses opportunities and challenges of applying RPA as process improvement approach. The approach of Value-driven Robotic Process Automation addresses the challenges and realised the identified opportunities. It proposes an approach that helps to focus on the right sub-processes to automate, improve those business processes considering the end-to-end process context and sustain the results through appropriate governance and hybrid workforce management. Agile principles are combined with the required focus and direction. Value-driven RPA is a part of a discipline of process-led digital transformation management, leveraging the capabilities of Business Process Management (BPM) to realise the full value of digital initiatives, fast and at minimal risk.