Dr. Kirchmer highlights the skills which will be useful for process professionals in the upcoming year in the recent BPM TIPs article, BPM Skills in 2020 – Hot or Not.

As one of the Top Influencers in the field of BPM, Dr. Kirchmer was featured in the recent BPM TIPs article, BPM Skills in 2020 – Hot or Not. In the article, Dr. Kirchmer highlights the skills which will be useful for process professionals in the upcoming year, provides suggestions about the best resources to learn those skills and touched on the skills that are no longer relevant or practically applicable.

For 2020, Dr. Kirchmer has identified the five key skills below:

  1. Digital Transformation – Creating Value through Process
  2. BPM 4.0 – Powered by Digital Accelerators
  3. Smart Automation– Business-centric and Agile
  4. Stakeholder Experience – an Outside-in View through Integrated Journey Planning
  5. Process Governance – People are key

“BPM capabilities deliver significant value by simplifying and aligning processes with strategic goals, it is a main enabler for successful digitalization initiatives.”

Dr. Mathias Kirchmer