Value Driven BPM
Franz, P., Kirchmer, M.: Value-driven Business Process Management – The Value-Switch for Competitive Advantage. New York and others 2012.
Franz, P., Kirchmer, M.: Value-driven Business Process Management – The Value-Switch for Competitive Advantage. New York and others 2012.
Kirchmer, M.: High Performance through Process Excellence. From Strategy to Execution with Business Process Management. 2nd edition, Berlin, New York and others 2011.
Scheer, A.-W., Abolhassan, F., Jost, W., Kirchmer, M. (ed.): Business Process Automation – ARIS in Practice. Berlin, New York, and others 2004.
Scheer, A.-W., Abolhassan, F., Jost, W., Kirchmer, M. (ed.): Business Process Change Management – ARIS in Practice. Berlin, New York, and others 2003.
Scheer, A.-W., Abolhassan, F., Jost, W., Kirchmer, M. (ed.): Business Process Excellence – ARIS in Practice. Berlin, New York, and others 2002.
Kirchmer, M.: Business Process Oriented Implementation of Standard Software – How to Achieve Competitive Advantage Efficiently and Effectively. 2nd edition, Berlin, New York and others 1999.