Learn to model processes in a concise, efficient and uniform manner, using the universally recognised BPMN 2.0 standard.
Generate the maximum return from investments in new technologies and software with this process-driven transformation approach.
Analyse your customer’s experience using Customer Journey Maps, then redesign your process to drive improvements.
Leverage BPM to facilitate system design, incorporating process improvements and mitigating downstream risk.
Implementing a process revision carries significant risk. Mitigate this risk whilst identifying the optimal configuration / resource allocation through simulation.
Identify the areas in which your business must drive efficiency, then execute initiatives to do so.
Define your software portfolio and its interactions with the business.
Understand Lean & 6 Sigma, then maximise their impact by aligning them with corporate strategy through BPM.