A Bit of a Blur?

Most of us are familiar with the need for businesses to operate in the digital as well as the physical worlds. E-commerce, digital, online, social media – we’re on it, or at least working on it. But now, according to a new report by Gartner, we need to be ready for these two worlds to merge. And then there is the “Internet of the Things” where people, things and business will soon become so interconnected that it will be hard to tell where one ends and the other begins.

Nathaniel Palmer (from BPM.com) Interviews Dr. Mathias Kirchmer

Recently interviewed by Nathaniel Palmer of BPM.com., Dr. Kirchmer is a visionary leader in the field of BPM, somebody Nathaniel Palmer has known for two decades and been a great fan of his work. He is the author of six books, including his most recent, “Value-Driven Business Process Management: The Value-Switch for Lasting Competitive Advantage”. He is also a faculty member at the University of Pennsylvania.

Rated as the #1 Most Influential Thought Leader in Business Process Management (BPM) by independent research, Nathaniel Palmer is recognized as one of the early originators of BPM.

Read the transcript of this interview.

SPOC on Business Process Management Discipline released

Business Process Management (BPM) has been a key topic of interest in successful companies for a number of years. However, with so much instability the current business environment needs more than just occasional process improvements. Next-generation companies are agile and able to continuously modify their processes to meet new customer requirements, global competition, new legislation and many other changes. A sustainable BPM-Discipline becomes a key factor of success in this regard.

The complete press release was published on December 3rd 2014.

Read the press release here.

Targeting Value in a Digital World

Philadelphia, USA / London UK, November 2014. BPM-D® released a new whitepaper entitled “Targeting Value in a Digital World”. It is authored by the two founders of the company, Dr. Mathias Kirchmer and Peter Franz. “The paper explains how a value-based segmentation of business processes enables a process design and implementation approach that focuses on what is really important to execute an organization’s strategy. This value-driven design and implementation of business processes put digitalization initiatives into the right business context to achieve significant business outcomes”, stated Dr. Mathias Kirchmer, Managing Director and Co-CEO of BPM-D®.

See detailed press release: HERE

Chief Process Officer (CPO) – The Value Scout

Philadelphia, USA / London UK, June/July 2014. BPM-D® released the new white paper entitled “Chief Process Officer – The Value Scout”. It is authored by the two founders of the company, Dr. Mathias Kirchmer and Peter Franz. “The new paper provides insights in an emerging top management role providing significant value through a process management […]

Execution Strategy

An assignment with a company grappling with how to improve their performance.

Stability in a Volatile Business Environment

Managing a stable and reliable business in a volatile business environment requires a new set of skills. Confucius once said, “Only the wisest and stupidest of men never change.” In a volatile environment, it takes a wise man, to understand what areas of business NOT to change thus making it easier to change where it’s really needed. Business conditions are continually changing increasing the risk of highly unpredictable performance. These collectively create complexity, which describe’s a business environment where CHANGE is the new normal.

Value Driven BPM

Franz, P., Kirchmer, M.: Value-driven Business Process Management – The Value-Switch for Competitive Advantage. New York and others 2012.

High Performance Through Process Excellence

Kirchmer, M.: High Performance through Process Excellence. From Strategy to Execution with Business Process Management. 2nd edition, Berlin, New York and others 2011.

Business Process Automation

Scheer, A.-W., Abolhassan, F., Jost, W., Kirchmer, M. (ed.): Business Process Automation – ARIS in Practice. Berlin, New York, and others 2004.