Building an Organisation for Value-driven BPM

BPM practices can struggle to have the appropriate level of resource available, and a perpetual effort is required to engage the business with what they do. Having an effective governance structure ensures that responsibilities are clearly identified with stakeholders taking ownership. Through years of consulting we have developed a wealth of experience around process governance structures – both good and bad. Through our frameworks, we will guide you towards establishing a sustainable internal alignment to enable your process journey.

Setup the internal roles & functions necessary for implementing an effective & sustainable Business Process Management practice. Discuss structure for the Business Process Management practise, sometimes called the Centre of Excellence (CoE). Identify the process owners in the business, and ensure process is not isolated from the business. Define the lines of communication to the CoE, and the governance structure for responding and acting upon requests received. Instil a process culture to support the implementation & sustained success of improvement initiatives.

Learning Outcomes

  • Understand the function a CoE plays in enabling the BPM discipline
  • Define the essential BPM roles & responsibilities
  • Engage the general business with process, assigning ownership
  • Defining your own CoE within your organisation
  • Take the first steps in setting up your own CoE
  • Identify board level lines of reporting, ensure sponsorship

Audience

Heads of BPM practises, or senior managers establishing a process team should attend this workshop to help shape their CoE governance structure.

Course Outline

  • Executive Sponsorship – getting the board’s buy-in
  • Centre of Excellence – what & why
  • Typical CoE Roles & Responsibilities
  • Process Governance
  • Approach to Establishing a CoE
  • BPM Culture & Change Management
  • Group Case Study

UK / Europe

Location  Kingston-upon-Thames , Greater London
Schedule
Duration 1 day
Time  09:30 – 16:30
Price  £250
Contact Us   academy@bpm-d.com
+44 (0)20 8546 2412
Note : Lunch, drinks & materials will be provided. Please ensure that you bring a laptop & charger.
Register Now

US / America

Location Philadelphia, Pennsylvania
Schedule
Duration 1 day
Time  10:00 – 17:00
Price $440
Contact Us academy@bpm-d.com
+1 (0)484 557 6794
Note : Lunch, drinks & materials will be provided. Please ensure that you bring a laptop & charger.
Register Now

South Africa

Training calendar for 2018 being finalized.

Register your interest here.

Private

Available on Request, Contact Us for Details

Contact Us

Email: academy@bpm-d.com

UK Phone: +44 (0)20 8546 2412

US Phone: +1 (0)484 557 6794