Digitalization changes dramatically the way organizations operate. New digital tools are available almost every day – and many of them have the potential of a major impact. They enable the transformation of business processes to become more efficient, agile, meet compliance requirements, enhance customer experience or improve the general quality of deliverables. They may help achieving a process performance you would never have thought of before. Robotic Process Automation (RPA) is one of those digital enablers. And it is one that has created quite a bit of interest in the past months. It could become a mainstream trend relevant for many businesses.

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