Process Mining for Organizational Agility

M. Kirchmer, F. Gutierrez., S. Laengle: Process Mining for Organizational Agility. In book: Industrial Management, January / February 2010.

Management of Process Excellence – High performance through Innovation and Agility

Mathias Kirchmer.: Management of Process Excellence – High performance through Innovation and Agility. In book: Handbook and Business Process Management, Volume 2, Edition: 1, Publisher: Springer, Editors: J. v. Brocke, Michael Rosemann ,NewYork, Berlin e.a. 2010.